Frequently asked questions

Transporting luggage is generally possible. Please observe the notes.

Travel more conveniently without your luggage. You can choose whether to have your luggage collected from home or take it to an acceptance point. Your luggage will be ready for you at your destination.

More information and booking options for luggage under Luggage | SBBTarget not accessible.

Required reservations guarantee you a space for your bicycle on your preferred vehicle. This means there is no risk of having to switch to a later connection, allowing you to plan your excursion with peace of mind.

In Valais, the Resabike system has proved successful for four years now: a reservation guarantees transport, and the process is simple and reliable. You can now book reservations and tickets conveniently in one step – without having to go through a separate portal.

• Online via the SBB app in the SBB online shop
• By telephone or at staffed counters and public transport customer service points. Reservations can be made up to one minute before departure, provided there is still space available, and work in the same way as buying a ticket.

The reservation fee guarantees that you can take your bike with you – and ensures that everyone can benefit fairly from this offer. The amount is in line with industry standards and is used to cover the additional costs incurred by PostBus The reservation fee applies for one whole travel route, for example from Zurich to Lenzerheide by train and Postbus.

PostBus hopes that the moderate fee will also encourage a certain level of commitment. This is because experience with the free reservation system “Resabike” in Valais has shown that many customers booked multiple transport slots and then only used one to travel. This meant that valuable capacity was blocked.

Reservations are required on many tourist routes where Postbuses are equipped with rear carriers or trailers for bicycle transport. These connections are marked with a bicycle symbol in timetables.

Yes. They are required both on weekdays and weekends during the summer season, as capacity use is often also high during the week.

Yes. Even with an annual bike pass, reservations and the fee of CHF 2 are still required. Annual bike pass prices are set by Alliance SwissPass and apply to public transport throughout Switzerland.

Reservations remains valid for 15 minutes after departure, after which they expire. Reservations can be cancelled free of charge up to 30 minutes before departure of the Postbus, and the 2 francs will be refunded.

• Children’s bicycles (up to the age of six) can be transported free of charge without a reservation.
• Broken bikes can be carried in exceptional cases, provided there is enough space
• On routes where reservations are not required, the general rules apply: buggies and wheelchairs take precedence. If sufficient space is available, bicycles can be transported inside the Postbus. No reservation is required for this.

On routes where reservations are required, bicycles may only be transported on the carriers or trailers. Broken bikes can be carried in exceptional cases, provided there is enough space In urban areas with no bicycle transport infrastructure, passengers can transport their bicycles in the passenger area. A bike ticket is required for this. Buggies and wheelchairs take precedence.